Complaints & Appeals Policy

Archives of Educational and Behavioral Sciences (AEBS) is committed to maintaining fairness, transparency, and integrity in all stages of the editorial and publishing process. We take seriously any concerns raised by authors, reviewers, or readers, and we handle them in line with the recommendations of the Committee on Publication Ethics (COPE).

Complaints

A complaint may involve issues such as:

Unreasonable editorial or review delays
Perceived bias or unfair treatment in editorial decisions
Reviewer misconduct or inappropriate feedback
Technical difficulties with submission or access to published content
Ethical concerns related to published material
Potential breaches of confidentiality or privacy

How to Submit a Complaint
Complaints should be submitted via email to the editorial office at: editor@aebsjournal.com
Please include:

Full name and contact information
Manuscript ID (if relevant)
A clear explanation of the concern, along with any supporting evidence

Response Time

All complaints will be acknowledged within 5 business days
A full written response will be provided within 2–4 weeks, depending on the complexity of the case

Complaints are reviewed by the Editor-in-Chief or a senior editorial representative who was not directly involved in the matter.

Appeals

Authors may appeal editorial decisions if they believe that:

A factual error affected the decision
Reviewer feedback was unfair or biased
The journal’s stated policies were not followed during review or decision-making

Appeal Procedure

Appeals must be submitted in writing within 30 days of the decision
The appeal should clearly outline the basis for the request and include supporting materials
A senior editor, or if necessary, an independent external advisor, will re-evaluate the case

Please note: Disagreement with an editor’s academic judgment alone is not sufficient grounds for appeal. Appeals are only considered if there is evidence of a procedural or ethical concern.

Final Decision
The outcome of the appeal will be communicated in writing and is considered final.